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Transfers

In the Dashboard, funds can be moved from a Wallet in the following ways:

Transfers from Wallet to external Bank Account

From the Wallets tab, you can transfer funds from one wallet to an external bank account through the SEPA network. You must create a Beneficiary prior to making this type of transfer.

In the Profile Boards view, once the user is selected, select the Wallets tab and click the "Payout" button.

payout button

The Payout popup is displayed for you to:

  • Select the source wallet (belongs to the currently selected user)
  • Select the target external bank account (Beneficiary)
  • Define the payout amount and reason
  • Add a supporting file if needed.

Once done, you may click on the "Preview Payout" button. Make sure all the information is relevant before confirming.

Payout popup step 1
Payout popup step 2

Transfers from Wallet to Wallet

From the Wallets tab, you can transfer funds from one wallet to another. This operation is instantaneous.

In the Profile Boards view, once the user is selected, select the Wallets tab and click the "Wallet to Wallet Transfer" button.

wallet to wallet transfer button

The Wallet to Wallet Transfer popup takes you through the steps to make a transfer:

  • Select the source wallet (belongs to the currently selected user)
  • Select the target wallet (either from the currently selected user or by searching another user or wallet by Id)
  • Define the transfer amount and label
  • Make sure all the information is relevant prior to confirming the transfer
wallet transfer popup step 1
wallet transfer popup step 2
wallet transfer popup step 3

When all the steps are completed, a popup indicates the operation is successful and the corresponding operation is displayed in the Operations section of both Wallets.