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Wallets
Wallets are similar to bank accounts, each User at Treezor requires one to make any kind of banking operation.
Accessing Wallets
You may access wallet information by:
- Taking advantage of the main Search field.
- Navigating the Wallets view.
- Navigating the User details view, Wallets tab once a user is selected.
Search field
The Dashboard main toolbar provides a search field, whose searchable attribute becomes dynamically available depending on what you enter.
Make sure you enter the full walletId
of the Wallet before selecting the corresponding option.
After validating your search for a given wallet, the Wallets view is displayed, filtered on the corresponding Wallet for you to select.
Wallets view
The Wallets view provides the list of all the wallets by type. Up to 2 tabs can be available depending on your model:
- Electronic Money – List of electronic money wallets (type 9)
- Payment Account – List of the payment account wallets (type 10)

To help you navigate through the list, the following filters are available:
- Wallet status – Display only wallets with the selected status (Active, Creation in progress, Closed).
- Creation date – Display only wallets created on, before, after, or between specific dates.
In addition, the Search field allows you to search wallets by walletId
or by iban
.
Clicking on arrow icon for a wallet switches the view to the corresponding wallet in the User details view.
User details view, Wallets tab
Once you've accessed a User details view, click on the Wallets tab to view all the wallets attached to the user.

The view is divided into 2 sections:
- Wallets list – On the left-hand side, you can navigate and manage the user wallets.
- Operations – On the right-hand side, you can view the operations of the selected wallet.
Navigating the Wallet's information
Wallets list section
The Wallets tab displays the list of Wallets owned by the selected user.
The following information is displayed for each wallet: Status, Name, ID, Current Balance, Authorized Balance, and IBAN.
You may also add the Wallet as a favorite for later operations:
Name | Description | |
---|---|---|
Star | Add as favorite. | |
Unstar | Remove from favorites. |

Wallet commands
When clicking on the "More" button (vertical ellipsis), the following commands are available:
Name | Description | |
---|---|---|
Download document | Provides access to the following commands to download your templated PDFs:
| |
Simulate | Provides access to the following commands (Sandbox only):
| |
See wallet details | Opens the Wallet Details popup, which displays all the information about the Wallet. | |
Edit Wallet | Opens the Edit Wallet popup, allowing you to update the Wallet name, tag, and description. The wallet type can also be changed as long as no operation occurred yet. | |
Deactivate Wallet | Deactivates the wallet. This action is irreversible. |
Please note available options may differ depending on the wallet status and your dashboard user role.
Wallet operations section
Once a wallet is selected, the corresponding Operations (if any) are displayed in the right-hand side of the view.

The list of operations can be sorted, filtered, and customized as you see fit.
Option | Description | |
---|---|---|
Date range | Define after (From) and/or before (To) which dates the operations are considered. Any operation whose date is not in the defined time frame is filtered out. | |
Amount range | Define the minimum and maximum amounts for the operations to be considered. Any transaction outside the frame is filtered out. | |
Status | Only display operations whose status is selected. | |
Initial flow | Only display operations whose initial flow is selected. | |
Operation type | Only display operations whose type is selected. | |
Direction | Only display operations whose direction is selected. | |
Clear | Resets all the sorting and filtering options. | |
Organize columns | Opens a panel for you to select which columns to display and in which order (drag & drop). You may save your changes or reset to the initial display by using the corresponding buttons. |
Creating a Wallet
Upon clicking on the "Add Wallet" button at the top of the Wallets list section, the Create wallet popup is displayed.
In this popup, you can enter the Wallet name and type. If you're operating in multiple countries, you may need to select the BIC too (in accordance with the user's distribution country).

Managing Wallets
Deactivating a Wallet
You can deactivate a wallet using the Deactivate Wallet command available when clicking on the Wallet "More" button.
A Wallet can only be deactivated if:
- There is no pending operation, and
- The balance equals to EUR 0.00.
Once the Wallet deactivated, it displays a "Closed" status and no operation can be done with this wallet.

Downloading operations
Operations stand for banking operations originating from or targeting a Wallet (i.e., Card Transactions, Payins, Payouts, and Transfers) and their refunds.
You can download the operations (CSV format) of the selected wallet by clicking on the "Download Operations" button located in the upper right corner of the Wallets tab.
In the Download operations popup, 2 options are available.
Option | Description |
---|---|
Download view | Downloads the operations currently displayed in the Operations section while matching the filtering criteria. In this case, the operations amount will be displayed in euros (decimals). |
Download within date range | Downloads all operations in a defined date range. In this case, the operations amount will be displayed in cents. |

Reading – Learn about transferring funds
You can make payouts and wallet-to-wallet transfers from the Dashboard. See the Transfers article for more information.