Errors
The following API errors can be encountered when dealing with user verification.
Caution – Only the legacy API sends the error code in HTTP errors
When handling errors with connect, only the message
attribute is returned for now.
Documents
Code | Message |
---|---|
60000 | The user does not exist or he is in canceled status |
60001 | File not uploaded. The file is empty |
60002 | The file type is not permitted |
60003 | This document type is not permitted |
60004 | Impossible to save the document |
60005 | Impossible to connect to the file server |
60006 | Impossible to upload the document into the container |
60007 | Impossible to read the file into the container |
60008 | Impossible to update the document into database |
60009 | Error when reading document |
60010 | Impossible to cancel this Document, already in CANCELED status |
60011 | Impossible to update this Document, not exists |
60012 | statusId incorrect. |
60013 | Impossible to verify canceled status |
60014 | Impossible to update this document |
60017 | Image is empty |
60019 | documentId is mandatory. |
60020 | documentStatusId is mandatory. |
60021 | The document must be in a PENDING status |
60024 | The documentTypeId is empty or you provide a wrong documentTypeId value |
60025 | Wrong value for documentStatusId |
60026 | documentId not valid |
60027 | statusId is mandatory. |
60028 | When the document is a taxStatement or an exemptionStatement, the field residenceId is mandatory |
60029 | When the document is not a taxStatement nor an exemptionStatement, the field residenceId should not be provided |
60030 | The residenceId you provided does not match a valid entry in the taxResidence database |
60031 | The residenceId you provided has been deleted |
60032 | userId is missing |
60033 | Impossible to create the document, The number of objects is exceeded or the quota of your space is saturated |
60034 | Impossible to update the status, this document is canceled |
60035 | Impossible to get URL, this document does not exist |
60036 | The document source is not valid or not in the list |
60037 | Impossible to create the temporaryUrl for the document. Please retry later |
60038 | name is mandatory. |
60039 | Document not found in database. |
60040 | Update document status with error |
60041 | fileExtension is missing |
60042 | FileExtension is not valid or not in the list |
60043 | The request must contain documentHash when documentId is in params . |
60044 | Document already cancel or validate, this document, this document is not pending status |
60045 | The documentHash is invalid |
60046 | fileExtension is not correct |
Tax Residences
Code | Message |
---|---|
101001 | taxPayerId and liabilityWaiver are both present |
101002 | taxResidence doesn't exist |
101003 | Country is not in the following format: ISO 3166-1 alpha 2 |
101004 | taxPayerId is invalid |
101005 | taxResidence is deleted, impossible to update this taxResidence |
101006 | taxPayerId and liabilityWaiver, at least one must be present |